Limited Warranty - All Product Lines Summary

Product Type Product Series Standard Warranty Period Additional Warranty Coverages Notes
VFD ES Three Years See PTCPP information
VFD SD Three Years
VFD SDE Two Years
VFD 2XD Two Years
VFD 1LH Two Years
VFD 3LH Two Years
VFD LHX Two Years
VFD DX Two Years
Phase Converter Phase Perfect® One Year

See Phase Perfect Reliable Power program information

May be extended at time of purchase or within warranty period

Remote Uplink Phase Connect One Year
Parts All 90 Days
Transducers N/A Guaranteed at Initialization

Limited Warranty

Phase Technologies warrants to our customer the products listed herein will be free from defects in material and workmanship from the date of purchase by the original purchaser through the end of the of the warranty period. This warranty covers both parts and labor incurred by Phase Technologies, or an authorized Phase Technologies Service Technician. Phase Technologies obligations under this limited warranty, are limited to repair or replacement, at its sole discretion. All work will be performed at no charge for any part(s) or product found by Phase Technologies to be faulty during the warranty period. The warranty repairs must be performed by/at a Phase Technologies Authorized Service Center or at Phase Technologies, LLC headquarters in Rapid City, SD, in order to qualify for warranty coverage.

Obligations of Customer

  • The original Sales Order must be presented to obtain "in-warranty" service.
  • Any products returned to Phase Technologies must follow the Phase Technologies RMA Procedure.
  • Transportation of RMA products is the responsibility of the customer.
  • Installations must comply with all national and local electrical codes.

Exclusions of the Warranty

This warranty does not cover any of the following: accident, misuse, fire, flood, and other acts of God, nor any contingencies beyond the control of Phase Technologies, LLC, including, but not limited to, water damage, incorrect line voltage, improper installation, missing or altered serial numbers, and service performed by an unauthorized facility. Phase Technologies’ liability for any damage caused in association with the use of Phase Technologies’ equipment shall be limited to the repair or replacement of Phase Technologies’ equipment and will not extend to any incidental, special, indirect or consequential damages No person, agent, distributor, dealer, or company is authorized to modify, alter, or change the design of this merchandise without express written approval of Phase Technologies, LLC.

Additional/premium warranty coverages are provided for specific products, including but not limited to, the PTCCP and Phase Perfect RPG. Proof of additional coverage must be presented by the customer.

Forum Selection

Any suit, claim, or cause of action arising from this document or any Phase Technologies product, will be governed by the laws of the State of South Dakota. Jurisdiction and venue for all disputes will be in the federal or state courts of South Dakota.