Phase Technologies RMA Form

  • No returns are accepted without an RMA number issued by Phase Technologies.
  • Any equipment or part returned without the above are subject to shipping rejection and will be returned at the owner's expense.
  • Any warranty service or repair must follow this RMA process and requires an authorized RMA number.
  • Return authorization and disposition is granted at Phase Technologies discretion and is subject to evaluation upon arrival.
  • Please see Phase Technologies Return Policy included on this form for further details.

Contact Information

If approved, credit will be issued to the party listed under the billing address.

Billing Address

Shipping/Branch Address

System Return Requirements

1.1 All equipment returns are required to have an authorized RMA number and Phase Technologies service ticket number.

1.2 Any equipment or part returned without the above are subject to shipping rejection and will be returned at the owner's expense.

1.3 Any warranty service or repair must follow this RMA process and requires an authorized RMA number.

1.4 If you have warranty questions on your specific model, you can find the information in the back of each product manual.

Part Return Requirements

2.1 Part returns must be made within 90 days of purchase to receive warranty consideration or refund.

2.2 All returns are subject to inspection and MUST be returned in Phase Technologies packaging, properly boxed to receive warranty consideration.

2.3 Misused/mishandled parts will not receive warranty consideration.

2.4 Returns must be unopened, in like-new condition and properly packaged to be considered for a refund.

2.5 Restocking fees apply if a return is approved.

2.6 Parts RMA request form must be completely filled out in order to receive warranty consideration or refund.

I acknowledge that I have read the Limited Warranty Policy, Obligations of Customer, and Exclusions of the Warranty and agree to comply with them. *
I understand that products determined to be without manufacturer defect will be returned. *
Returns must be received with 15 business days of form submission. *